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Helpdesk Agent dev Tesoro CRM

Email signatures: personal and company-wide

Personal signature for your own emails, company signature for a consistent team-wide appearance. Company signatures can contain dynamic variables, one template, automatically personalized per agent.

Setting up personal signatures.
Personal email settings
  • You want a professional sign-off with logo + contact details
  • Your office wants one corporate identity for all outgoing mail
  • You want different signatures for formal and informal emails
TypeWhatLocation
PersonalYour own signature(s)Settings → Personal Settings → Email
CompanyShared, with dynamic variablesSettings → My Company → Email → Signatures

  1. Settings → Personal Settings → Email.
  2. Scroll to Personal email signatures.
  3. Click + to add a new one.
  4. Fill in:
    • Name: recognizable name (“Default”, “Formal”)
    • Default: enable for auto-selection on new emails
    • Content: rich text editor (bold, italic, images, tables, links)
  5. Save.

Click the signature in the overview → edit → Save.

Open → Duplicate → copy with “(copy)” appended to the name.

Open → Delete → permanently removed.

Click Set as Default under a signature in the overview. Auto-selected on new emails. Click again to remove the default status.


By admins via Settings → My Company → Email → Signatures tab. Creating/editing/duplicating/deleting works the same as personal.

The company signature system supports placeholders that are automatically replaced when sending:

  1. Open a company signature in the editor.
  2. Click Add Dynamic Variable in the toolbar.
  3. A list of available variables appears.
  4. Click a variable to insert it at the cursor position.

Variables look like {{variable_name}} and are replaced at sending time.


  1. Click Show Signatures in the compose window.
  2. Choose view: List or Grid.
  3. Select the desired signature.

In the editor:

  • Text styles (bold, italic, underline)
  • Adding links
  • Inserting images (e.g., logo, profile picture)
  • Tables
  • Text alignment

Toolbar at the bottom of the editor.


No limit. Create multiple for different situations (formal, informal, multilingual).

Are company signatures used automatically?

Section titled “Are company signatures used automatically?”

No, you select manually per email, unless you have set one as default.

Yes, the rich text editor supports images. Insert logo or profile picture directly.