Photos, Videos, and Documents: Managing Property Media

Good photos sell properties. Tesoro lets you upload multiple images per listing, embed videos from YouTube or Vimeo, link virtual tours, and generate PDF brochures with one click.

Click to enlarge

The media section of a property.

When to use this

• A photographer delivers 25 photos, you upload them with drag-and-drop
• You want to link a Matterport 3D tour to a new construction project
• A buyer requests a PDF brochure that you personalize with your details

What you can do with this

• Photos upload, reorder, delete, first photo becomes cover photo
• Videos embed from YouTube or Vimeo
• Virtual tour links (Matterport, Floorfy) link (for project properties)
• Documents upload under Connections & Attachments
• PDF brochures generate with your own templates and personalization

---

Uploading photos

1. Open the property in Properties (click the row). You land on the View page /properties/{id}/view.
2. Click Edit at the top right. URL becomes /properties/{id}/edit.
3. Scroll to Add Image.
4. Drag-and-drop in the zone “Drop your images here or browse” (or click to select files). Multiple files allowed.
5. Wait until uploads complete, each image goes directly to the server.
6. Click Save at the top right to preserve all changes together.

Click to enlarge

The Add Image section with drop zone and thumbnails of uploaded photos. On the right you see the Quick Preview with main photo.

Requirements

Setting	Value
Maximum file size	50 MB per photo
Formats	JPG, PNG, GIF, WebP (all standard formats)
Multiple at once	Yes

Under 5 MB works faster

Although 50 MB is allowed, photos under 5 MB load noticeably faster, better for your website and portals. Modern phones and cameras typically produce 2–10 MB.

Managing photos

• Reorder: drag them. First photo = cover photo in list, header, portals, brochure, website
• Delete: click the delete action on a photo

First = cover everywhere

The order is saved. Position 1 = thumbnail in property list + detail header + cover for MLS portals + Client Portal + PDF.

Where photos appear

• Property list (thumbnail) • Property detail gallery • Your website • MLS portals (Kyero, Idealista, Fotocasa, …) • PDF brochures • Client Portal

Watermark

Auto-watermark configurable by admin via Settings → My Company → Watermark:

• Position: location on the image
• Platform: in which context applied
• Opacity: transparency

---

Adding a video (YouTube / Vimeo)

No direct upload, you link to a hosted video.

1. Open the property in edit mode, scroll to Video.
2. Choose Platform: YouTube or Vimeo.
3. Paste the Video Link (valid URL, starting with https://).
4. Save.

Field	Validation
Platform	YouTube or Vimeo
Video Link	Valid URL

Clearing

Clear the URL and empty the Platform dropdown, the video is disconnected.

Where the video appears

• Your website (embedded on the property page)
• Some MLS portals support video links

---

Virtual tour (External Link)

For project properties there is an extra field below the description: External Link (technically: virtual_tour_url).

Field	Validation
External Link	Valid URL (https://)

Paste the link to your Matterport 360° tour, Floorfy, or similar. Appears on your website below the property description.

Only via project view

This field is currently only available when you edit a property through a project (Projects → open project → edit property). Not in the standard standalone property edit form.

---

Documents and attachments

Managed via the Connections & Attachments tab in view mode (not edit mode).

1. Open the property (view mode, not edit).
2. Click the Connections & Attachments tab.
3. Upload or view attachments.

Attachments can be: floor plans, purchase contracts, inspection reports, property deeds.

---

Generating PDF brochures

1. Open the property in view mode.
2. Click the PDF or Handout button in the detail view.
3. A dialog opens with available templates.
4. (Optional) Choose agent in the dropdown at the top, the brochure will be personalized with their details.
5. Click the download icon → PDF opens in a new tab.

No templates visible?

Templates are configured by your administrator in Settings → PDF Templates. No templates? Ask your admin to set one up.

---

Meta images: for social sharing

In addition to regular photos, Tesoro supports meta images (Open Graph) for e.g. Facebook or LinkedIn thumbnails. Managed via the SEO and Social Media tab on the detail page, separate photos for share previews.

---

Common mistakes

Upload failed

Check: file < 50 MB? Format JPG/PNG/GIF/WebP? If timeout: refresh the page and try again, slow connection + large file = problematic.

Video link shows validation error

URL must start with https:// and be complete. Shortened links or video IDs alone are not accepted by the system.

Photos not visible on website

Check in order: (1) Show on Website on? (2) Status one of Active/Under Offer/Reserved/Sold? (3) Photos uploaded and saved? Caching may play a role.

Watermark not appearing

All three Watermark settings (Position, Platform, Opacity) must be configured. Ask your admin.

---

Five practical tips

• Best photo first: it becomes the cover everywhere
• Capture every room: living room, kitchen, bedroom, bathroom, terrace, garden
• At least one exterior photo: entrance or street view
• Daylight + open curtains: dark or blurry photos don’t sell
• Video 2-3 minutes: short and concise, otherwise viewers click away

---

Next step

Overview of contacts and leads Manage buyers, sellers, tenants and interested parties.