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Helpdesk Agent dev Tesoro CRM

Notifications: Alerts by Channel

Per category you can choose whether you receive in-app notifications, email, or both. Personal, not company-wide.

  • Initial setup for your account
  • Stop unwanted email spam
  • More in-app focus, less email distraction

Settings → Personal Settings → Notification tab.

Per category: toggles for In-app and Email:

CategoryExamples
LeadsNew lead assigned, lead status change
ContactsNew contact created
DealsStatus change, stage transition, deal won
PropertiesNew property created, status change
ActivitiesTask assigned, meeting scheduled
CommunicationNew email/WhatsApp/SMS on record
PortalViewing request, customer action in portal
AIAI bulk task completed
SystemSystem notifications, subscription updates

Per row: on/off.

Changes are saved immediately, no save button needed. The next notification will use the new settings.

ChannelWhen
In-appBell icon in header, badge with unread count
EmailMessage in your mailbox

Both on: double visibility. Both off: no notification of that category, check manually.