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Helpdesk Agent dev Tesoro CRM

Migration to Tesoro: Your Data, Safely Transferred

Switching to Tesoro? The Tesoro team handles the migration, you don’t have to do it yourself. Sooprema and Inmoweb have ready-made connectors. Other CRMs? The Migration Toolkit is extensible.

  • You are considering switching from your current CRM to Tesoro
  • You are preparing a migration conversation with the Tesoro team
  • You are wondering if your old data will be 100% transferred

JSON exports. Toolkit processes:

EntitySource file
Contactscontacts-*.json
Ownersowners-*.json
Agentsagents-*.json
Notesentries-*.json
Activitiesactivities-*.json
Scheduled activitiesactivities_scheduled-*.json
Propertiesproperties-*.json

Automatic conversions:

  • Phone numbers → international format (BE/NL/ES/DE/FR/UK)
  • Language detection based on contact data
  • Salutation (Mr/Mrs) auto-determined based on first name
  • All fields to Tesoro format

  1. Inventory: All files detected and counted. Baseline established per entity + status (active, hidden, deleted). Serves as a contract: after migration, counts must exactly match.

  2. Analysis: Notes + activities per contact AI-analyzed. Reconstruction: cold lead? Previous contact? Viewing taken place? Offer made? Determines which Tesoro entities are needed.

  3. Building profiles: Per contact a complete profile: personal data + analysis results + status + mapping to Tesoro entities.

  4. Executing the migration: Profiles → Tesoro entities. Order is important:

    1. Properties (usually already via XML feed)
    2. Contacts (owners as sellers, contacts as buyers)
    3. Deals (with links)
    4. Notes (with source attribution)
    5. Activities
  5. Verification: Counts vs baseline. ID-level: missing/duplicate? Sample of 10, 20 contacts manually.


Prevents your pipeline from being polluted with thousands of old inactive leads.

All contacts first imported as leads. AI classification:

ClassificationCriterion
Active< 2 months old
To Deal> 2 months + evidence of activity
Unqualified> 2 months, lead without potential
Lost> 2 months, no follow-up or potential

Filterable in Tesoro by this classification.

Filter on “To Deal” → team reviews → only approved leads are converted (with correct pipeline stage + property link).


  • Contacts: with correct role (buyer, seller, real estate agent)
  • Deals: only with evidence of activity
  • Notes: with source attribution (source stamp)
  • Links: contact-deal, deal-property
  • Viewings: reconstructed from notes + activities
  • Tasks: follow-up for recent viewings (last 30 days)
  • Reminders: follow-up actions for warm leads

  • Deleted records included, not visible, but counted for verification
  • No auto-merge, duplicates reported, not automatically merged. You decide.
  • Dates remain correct
  • Source attribution on notes, reference to original CRM at the bottom
  • Full traceability, original IDs preserved

Migration Pack: what you receive after completion

Section titled “Migration Pack: what you receive after completion”
  1. Export analysis: baseline counts per entity + status
  2. ID Reconciliation Report: missing/extra/duplicate records per ID
  3. AI Analysis Log: model used, version, number of processed contacts
  4. Migration Verification Report: counts, ID verification, sample
  5. Sample files: 10 profiles for illustration

  1. Export your current CRM: full export of contacts, notes, activities. Tesoro team helps with export settings.

  2. List of employees: names + email addresses for account creation and correct agent linking.

  3. Reserve time for review: after migration you receive a report + sample check. ~1 hour.