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Helpdesk Agent dev Tesoro CRM

The dashboard: your morning briefing in 30 seconds

In 30 seconds you know what it’s all about: how many leads came in, which properties need attention, what’s on the agenda, and which deals have been preselected. The dashboard is your landing page after logging in.

Statistics cards, activities, deals, and recently added properties.
Tesoro CRM dashboard
  • Every morning when starting work
  • Between meetings, quickly see what happened
  • Weekly team review, view KPIs over different periods
SectionWhat
Statistics cardsDeals, New Leads, Average Deal Value
Market Alert + NotificationsProperties on market too long + notification carousel
ActivitiesToday + Tomorrow, two columns
Deals with preselect propertiesTable with deals that have preselected properties
PropertiesRecently added properties as cards

Top right: period filter for statistics cards. Some sections have their own filters.


Three KPI cards at the top over the selected period.

Total number of new deals. Click = deal overview with the same period.

Number of new leads. Click = lead overview.

Average value of Won deals. Click = deal overview with Won filter.

Each card shows current number and comparison with the previous equally long period (last 14 days vs 14 days before that).

IndicatorWhat
⬆ GreenGrowth
⬇ RedDecline
,No difference or both zero

Default Last 14 days. Options:

OptionWhat
TodayToday
Last 7 days7 days back
Last 14 daysDefault
Last 30 days30 days back
Last 90 days90 days back
Last 12 months12 months back

Changing → KPIs recalculated. Other widgets not affected.

Own filter at the bottom. Default Last night.

OptionWhat
Last nightLast night (default)
Last 7 daysLast 7 days
Last 14 daysLast 14 days

Market Alert: properties on market too long

Section titled “Market Alert: properties on market too long”

Only appears if admin has activated Time on Market thresholds via Settings → My Company → Threshold.

Two levels:

LevelColorWhat
WarningOrangeReached warning threshold, action needed (price, presentation)
CriticalRedExceeded, intervene immediately

Each with count, if ≥100, ‘99+’ is shown.

Layout adapts:

  • Both levels present → side by side
  • One level → wider card next to notifications
  • None → Market Alert hidden

Click alert card → dialog window:

  • Tabs at top: Warning / Critical
  • Table with:
ColumnWhat
Property IDTesoro reference with #
Days on MarketNumber of days
LocationCity, province, country

Click property → detail page. Gear icon top right → Settings → My Company → Threshold for thresholds.


Auto-scrolls every 6 seconds to next notification. Per notification:

  • Timestamp: “Today HH:MM”, “Yesterday” or date
  • Content: short description
  • Arrow buttons on the right to browse manually
  • Left arrow appears if you are not on the first notification
  • Right arrow appears if you are not on the last notification
  • At the last notification → auto-load more

Blue dot = unread. Click → mark as read. Red badge in header = total unread (>99 = ‘99+’).


Two columns.

ColumnWhat
TodayActivities scheduled today
TomorrowActivities scheduled tomorrow

Types: Meetings (meetings + viewings), Calls, Tasks, own icon + style per type.

Dropdown top right:

  • My Activities: only you (default)
  • Specific colleague: choose team member
  • All Activities: entire team

Click activity → side panel. Change + View Details for full detail view in new tab. Editing refreshes both columns.


Table with deals in stages Knowing Property, First Visit or Multiple Visits that actively propose properties.

Columns:

ColumnWhat
NameDeal name
Preselected PropertiesNumber preselected
Closing DateOr “No Date”
Main ContactAvatar + name (link opens in new tab)
StatusCurrent pipeline stage

Dropdown right: My Deals (default) or All Deals.

Click row → deal detail with Properties tab open. Immediately review preselections.


At the bottom. Compact cards in grid (1, 2 or 4 columns depending on screen). Max 4 per page.

Per card: sample photo + basic info. Click → property detail page.

Load More button at bottom = next 4. Added, not replaced.

Dropdown right, Last night (default), Last 7 days, Last 14 days.


  • Start each workday with the dashboard: KPIs + Market Alerts + activities
  • Switch periods strategically: compare 7 days with 30 days to separate short peaks from trends
  • Keep an eye on Market Alert: regularly see Warning level? Reconsider pricing or presentation
  • View team activities: All Activities filter gives team overview